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Service Design Sprint

Crafting a new service or rethinking an old one

Service design sprint is a quick way to discover insight and new ideas, either in-house or by venturing out of the building. Service design methods such as prototyping, user interviews and co-design are carefully selected to produce actionable insight to base future decisions on.

What is included

2-hour kick-off workshop with key people, in which we go through the current situation and form a target for the project.

2-3 interviews or 4-hour workshop with either in-house personnel or current/future users of a product or service.

Prototype that explains the most promising solution, either as an actual interface (Figma prototype) or a service blueprint that communicates the interactions between a user and the new service.

After the sprint you'll have a tangible solution that guides future decisions.

Book a call and let's start planning your design sprint.

Krista Mellin
Director, design & strategy

Start your data & AI strategy journey with our workshop template.

Includes templates for running your own Data & AI strategy workshop and some insights from our data strategy team.

Thank you for your interest in our data & AI workshop. Here is a link to download the PDF.
Download your copy.
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